FAQs


 

Frequently Asked Questions

You can search for answers to frequently asked questions by entering some text in the box to the left and clicking Search.

Top 10 Frequently Asked Questions

What are the opening times for local public transport providers?
Answer to: What are the opening times for local public transport providers? Answer 

How do I apply for a refund?
Answer to: How do I apply for a refund? Answer 

What types of ticket are there to choose from?
Answer to: What types of ticket are there to choose from? Answer 

How do I contact GWR Web Support?
Answer to: How do I contact GWR Web Support? Answer 

How do I change my ticket and will I be charged more?
Answer to: How do I change my ticket and will I be charged more? Answer 

What ticket delivery options are available to me?
Answer to: What ticket delivery options are available to me? Answer 

Can I upgrade my ticket to First Class?
Answer to: Can I upgrade my ticket to First Class? Answer 

Do I have to have a ticket to travel?
Answer to: Do I have to have a ticket to travel? Answer 

Can I have my tickets delivered to a different address?
Answer to: Can I have my tickets delivered to a different address? Answer 

How do I find my booking reference?
Answer to: How do I find my booking reference? Answer 

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