FAQs


 

Frequently Asked Questions
What types of ticket are there to choose from?

What types of ticket are there to choose from?

We offer a range of tickets and value–added packages to suit your requirements and budget. Most tickets fall into one of three categories:

  1. Buy in advance, specified trains:

    Advance tickets are sold only as single fares, allowing you to purchase the best deal on each stage of your journey. Advance tickets are subject to availability and carry restrictions in terms of which dates and trains you must travel on and offer no refund. The tickets go on sale approximately 11 weeks ahead of travel and can sell out quickly.

    NB: Some train companies do not permit First Advance tickets holders into the First Class Lounges.

  2. Buy anytime, travel off-peak:

    If you need a little more flexibility but can travel during off peak times there are still some excellent fares available (e.g. Off-Peak and Super Off-Peak). You can purchase these tickets up to a few minutes before your train departs and they are usually valid on all train operators' services.

    NB: These tickets may have restrictions in terms of breaking your journey, time of travel and direction of travel. Please refer to the ticket terms and conditions during the purchase process.

  3. Buy anytime, travel anytime:

    Anytime (First and Standard) single and return tickets are fully flexible and can be purchased up to a few minutes before your train departs. They are valid on all train operators' services.

    Anytime Return tickets are valid for one calendar month and Single tickets are valid for one day.

Tickets

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What types of ticket are there to choose from?
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