Planned maintenance to our smartcard system is scheduled on Saturday November 20th. It will still be possible to purchase Smartcard tickets from from GWR.com during this time but you will not be able to collect your ticket until after 06:00 on Sunday November 21st - Tickets purchased prior to Saturday can still be loaded to Touch Smartcards at our Gates, validators and Ticket vending machines. Travel using your Touch Smartcard is not affected.

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