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Frequently Asked Questions
How to use an eVoucher

How to use an eVoucher

eVouchers can be used to buy tickets on our website for any national rail journey booked within 12 months of the issue date.

Book your journey online as normal. On the ‘Payment Details’ page, any current eVouchers will be displayed.

If you’re collecting your tickets from one of our machines, and the eVoucher covers the entire cost, you can use any payment card as ID. However if it only covers part of the cost, you’ll need the card you paid with.

Remember to take your booking reference number with you.

To view your eVoucher, log in to your GWR account and click ‘eVoucher Details’; you’ll see your eVoucher at the top of the page.

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