FAQs


 

Frequently Asked Questions
Where can I check the amount of refund to which I am entitled?

Where can I check the amount of refund to which I am entitled?

Log into My Account, navigate to 'My Bookings' and click on the ticket for which you require a refund. The conditions relating to that ticket will be displayed.

Ticket conditions can be viewed at anytime during the booking process.

Refunds

The most popular questions in this category are:

Refunds

How do I apply for a refund?
Answer to: How do I apply for a refund? Answer 

Where can I check the amount of refund to which I am entitled?
Answer to: Where can I check the amount of refund to which I am entitled? Answer 

Can I claim a refund on the excess payment I have had to make because I forgot to carry my Railcard?
Answer to: Can I claim a refund on the excess payment I have had to make because I forgot to carry my Railcard? Answer 

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