Planned maintenance to our smartcard system is scheduled on Saturday April 17th between 08:00 and 17:00 – during this time Smartcard tickets cannot be purchased from gwr.com - Tickets bought prior to this time can still be loaded to Touch Smartcards as normal. Travel using your Touch Smartcard is not affected.
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Renewing your season ticket?

If you are renewing your Season Ticket, you may be entitled to some money back under the terms of our Passenger’s Charter. Please call our Customer Support team on 03457 000 125 with your booking reference number to discuss this further.

 
 

 

   
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If you would prefer to take this as a partial refund instead, please visit a ticket office to make your
If you renew online, {0} void day{1} will be added to your season ticket
({0} void day{1} added at no charge - refund instead)
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