Planned maintenance to our smartcard system is scheduled on Saturday November 20th. It will still be possible to purchase Smartcard tickets from from GWR.com during this time but you will not be able to collect your ticket until after 06:00 on Sunday November 21st - Tickets purchased prior to Saturday can still be loaded to Touch Smartcards at our Gates, validators and Ticket vending machines. Travel using your Touch Smartcard is not affected.
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Renewing your season ticket?

If you are renewing your Season Ticket, you may be entitled to some money back under the terms of our Passenger’s Charter. Please call our Customer Support team on 03457 000 125 with your booking reference number to discuss this further.

 
 

 

   
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If you renew online, {0} void day{1} will be added to your season ticket
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